How text archiving solutions can protect and strengthen your organization? 1. But there are other advantages to using archiving solutions, including optimizing your marketing efforts and preemptively stopping leaks before they happen.
Text archiving solutions record all text message conversations, both between colleagues and with clients, providing companies with a clear auditable record they can use for disputes or regulatory requests. The good news is that text archiving can help your organization reap the benefits of SMS and instant messaging communication, while mitigating the potential risks. With colleagues and clients not able to meet face-to-face, SMS and other mobile messaging apps like WeChat, Facebook Messenger, and Whatsapp have evolved into mainstream platforms for business communications.īut although text and other instant messaging services make communication for organizations easier than ever before, they also poses some unique risks.
Text and instant messaging has undergone a serious transformation beginning with the onset of the pandemic, growing from a casual channel mostly reserved for friendly conversations to an increasingly popular medium for discussing business-related matters. From unparalleled insights into your marketing strategy to protecting your brand reputation and ensuring you remain compliant, here’s why text archiving is critical for your organization.
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